Inside the letters: live decisions, checked against your limits and recorded

AI agents that do real work, inside limits you set, with proof of every decision.

We build the agents, workflows and platform that run enterprise work. MuSIC™, our platform, enforces your limits and records every decision.

Organizations we've worked with
  • Ball Corporation
  • HealthEquity
  • Moffitt Cancer Center
  • Berry Global
  • Carnegie Higher Ed
  • New York Fire Consultants
  • American Public University
  • Ken Garff
Our Partners
  • Anthropic Partner
  • OpenAI Partner Network
  • Microsoft AI Cloud Partner
Fire and life safety inspections

Every fire inspection report is a record someone will rely on.

At NY Fire Consultants, inspection reports are reviewed before they are filed. MuSIC™ compares each report with the photos and video behind it, checks findings against the fire code edition in force and the firm's own standards, and sends anything skipped, missing or inconsistent to a reviewer. A person decides every flagged item, and the basis is recorded. Nothing is filed until every flagged item is resolved.

What we measure
  • Skipped checks caught before filing
  • Findings supported by photo or video evidence
  • Citations checked against the code edition in force
  • Reports corrected before vs after filing
The full fire safety story
  1. InspectionThe inspector submits the report with photos and video
  2. AgentCompares what the report says with what the photos and video show
  3. Your rulesChecks each finding against the code edition in force and your standards
  4. PersonA reviewer resolves every flagged item
  5. RecordedFiled after review, with the evidence and basis on record
Worked example · Automotive dealer groups

Most service customers are never offered a price for their car. A third of them want one.

The valuation tools exist. What most groups lack is the decision: who can make the offer, how high, who approves the exception, and the same answer at every store. Here is how it is designed to run.

What you will be able to answer
  • How many cars did we buy from our own service lane this month?
  • What did that cost compared with auction?
  • Which stores are making offers, and within what rules?
  • Which exceptions were approved, by whom, and why?
See the full automotive walkthrough

Source: Cox Automotive Service Industry Study, 2025.

  1. Repair orderA 2019 pickup, 62,000 miles, arrives with a $3,400 repair estimate
  2. AgentValues it against live market data and flags it as a car you would buy
  3. Your rulesGroup policy caps the offer at $24,000 for this model and age
  4. PersonThe customer asks for $25,500. The used car manager gets the exception with the numbers in front of them
  5. RecordedApproved at $24,500, with the data, the rule and the reason on record

Illustrative figures. Not a customer result.

Worked example · Higher education

Transfer students lose, on average, 43% of the credits they have already earned.

Every lost credit is a decision. Here is how it is designed to run: agents read the transcript and propose the match, your rules decide what counts, faculty rule on every exception, and every credit, accepted or not, carries its reason.

What you will be able to answer
  • How long does a student wait for a decision?
  • How many credits were accepted and denied, and why?
  • Which exceptions did faculty decide, and on what basis?
  • Do equivalent courses get the same answer every time?
See the full higher education walkthrough

Source: U.S. Government Accountability Office, GAO-17-574 (2017), students who transferred 2004 to 2009.

  1. TranscriptA student transfers in with 48 credits from a community college
  2. AgentMatches 41 of 48 credits to your catalog and flags 7 it cannot resolve
  3. Your rulesYour credit-age and grade rules apply; 3 of the 7 fall outside them
  4. PersonFaculty review the other 4 with the course descriptions side by side
  5. RecordedThe student sees a decision and a reason for every credit, with the rule and reviewer on record

Illustrative figures. Design target: a decision in one business day.

Why SynergyPartners

Most AI help stops short of production. We stay until agents are doing the work.

More than advice

Advisors hand you a roadmap. We build the agents, connect them to your systems, and run them in production.

More than a platform

A general data or AI platform gives you tools and leaves the workflow to you. We deliver working agents with your limits already built in.

More than oversight

Stand-alone governance tools watch AI from the side. On MuSIC™, your limits are enforced while the agent works, and every decision is recorded.

Evidence inRules checkedRouted to a personRecorded
Five-minute benchmark01 / 12

“Our organization has a clearly defined AI strategy tied to measurable business outcomes.”

Not in placeMature
The Decision Economy™

Our founder's book on why better decisions, not better AI, decide who wins.

Intelligence is becoming abundant. Trusted decisions are becoming scarce.

The Decision Economy: Why Better Decisions, Not Better AI, Will Define the Next Era of Competition, by Thomas Holmes
For COOs, CIOs and executives accountable for AI in production

Bring us one
decision.

We'll show you how it's made today, who owns it, and what it takes to run it with agents inside your limits and a record of every decision.

  1. Start with one decision
  2. Prove the value
  3. Expand to the next
  4. Run it all on one platform
Bring us one decision

Pick one decision. SynergyPartners.AI will map it end to end with you.

🎁 Free Book: Complete a 30-minute briefing and receive "The Decision Economy: Why Better Decisions, Not Better AI, Will Define the Next Era of Competition" by Thomas Holmes

30-minute briefing. We map one decision end to end.