Decide hold or release on every fraud alert without freezing good customers
MuSIC runs the fraud-disposition workflow: agents analyze transaction and account context and propose a disposition; your thresholds and AML policies are applied; and approval authority signs off on holds and filings. Every disposition is recorded.
One platform across your financial services workflows: shared agents, one set of rules, and every branch on the same playbook.
Hold or release: fraud disposition with an approver in the loop.
An alert fires on a transaction. The decision (hold, release, step-up verify, or escalate for a suspicious-activity filing) has to be made fast, without freezing good customers. Here, agents analyze context from core banking and the monitoring system and propose a disposition; your thresholds and AML policies are applied; an approver signs off on holds and filings; and every disposition is recorded.
Other tools move tasks, show status, or assist one person.
MuSIC runs the workflow and owns the decision inside it.
The disposition, the policies it must follow, the approver who signs it, and a record of every run.
What we measure.
These are the numbers we agree on with you before work starts. We publish a figure only when it comes from a real engagement.
See the fraud-disposition workflow mapped to your institution.
A working session for institutional leadership: where fraud decisions are slow or inconsistent today, and how MuSIC would run this workflow with approvers in charge and a record of every disposition.
For COOs, chief risk officers, heads of fraud and financial crime, chief compliance officers, and operational leadership.