Energy & Utilities · Grid Operations

When the grid is hit, restore critical load first

MuSIC runs the restoration workflow: agents assess impact across ADMS, OMS, and GIS and propose a restoration and switching sequence; your switching-safety and critical-customer rules are checked; and the control-center switching authority signs the orders. Every restoration decision is recorded.

One platform across your grid and field workflows: shared agents, one set of rules, and every control center on the same playbook.

Bring us one decision See the workflow run

01HOW IT RUNS

When the grid is hit, one decision sets the restoration order.

An outage hits and the decision is prioritization: which circuits and switching actions restore first, which crews go where, with critical facilities protected. Here, agents assess impact and propose a restoration and switching sequence, your safety and regulatory rules are checked before each action, the control-center switching authority signs the orders, and every decision is recorded for regulator review.

One outage: Outage Detected, Critical Load Assessed, Switching Sequence Proposed, Crew Dispatch Prioritized, Switching-Safety Rules Applied, Control-Center Sign-off, Restoration Orders Committed, Decision Recorded, on the MuSIC runtime rail. — One outage

02WHY MuSIC IS DIFFERENT

Other tools move tasks, show status, or assist one person.
MuSIC runs the workflow and owns the decision inside it.

The restoration order, the safety rules it must respect, the authority who signs it, and a record of every run.

SCADA & monitoringShow that the grid is disrupted

Workflow & OMS toolingMove work orders between systems

Disconnected AI copilotsAssist one operator, one screen

MuSICRuns the workflow, checks your safety rules before each action, and records every restoration decision, across grid and field

03OUTCOMES

What we measure.

These are the numbers we agree on with you before work starts. We publish a figure only when it comes from a real engagement.

01Time to restore critical loadTime from outage detection to restored critical load

02Signed switching ordersShare of switching orders signed by the authority

03Detection to dispatchTime from detection to crew dispatch

04Priority dispatchShare of crews dispatched in priority order

Bring us one decision

See the outage-restoration workflow mapped to your grid.

A working session for utility operations leadership: where outage response loses time today, and how MuSIC would run this workflow across your control center and field, with the switching authority in charge and a record of every decision.

For VPs of Operations, grid and control-center leadership, chief safety officers, and COOs.